CORONAVIRUS. PROTECTING YOU
Update as of 13.03.2020
To protect our patients and staff – Greyfriars Surgery will be looking at the appointments booked in over the coming days and we will be contacting you if your Clinician has decided that the appointment needs to be postponed or done over the phone instead.
ALL online booking of appointments has been STOPPED until further notice.
Patients must NOT queue outside the surgery to book an appointment, they should phone the Surgery (please bear with us as this will impact on call demand).
Any appointment request MUST have the REASON given – it will NOT be possible for the receptionist to book otherwise.
UPDATE AS OF 21ST NOVEMBER 2019, PLEASE READ THE FOLLOWING CAREFULLY BEFORE BOOKING AN APPOINTMENT IN SURGERY:
We are aware that there have been positive results received for patients in the community for FLU (Influenza type A). Greyfriars Surgery are working with you and the local community to ensure that there is no more spread to others.
It is VERY important that if you, or a family member have flu like symptoms, that you do NOT attend at the GP Surgery or Hospital. Instead, please call the surgery on (01205) 311133 where our reception team have been fully briefed and will be able to help and advise you on what to do next.
IT IS IMPORTANT THAT YOU READ AND UNDERSTAND THE GUIDELINES BELOW BEFORE YOU LOGIN TO SYSTMONLINE TO BOOK AN APPOINTMENT.
So that you can see the right person for your appointment, please DO NOT book with our First Contact Practitioners Amy Jeffery if you are coming for any of the following reasons:
- Medication reviews
- Long term mental health problems
- Babies under 12 weeks old
- Eye conditions other than suspected conjunctivitis
- Children with behavioural problems
WOMEN ONLY - Amy Jeffrey WILL see you for the following:
- Gynaecological issues including period problems
- Breast problems
Anything else can be dealt with by either of our First Contact Practitioners.
Patients with long term conditions such as COPD/ Asthma/ Diabetes, please contact surgery to be booked with our specialist nurse team either Martin Smith or Jo Gosling.
For Contraception / Sexual Health issues please contact surgery to book appointment with Fiona Rivers, Sexual Health Nurse.
Please indicate the reason for your appointment when booking online. Greyfriars Surgery is dedicated to providing a high quality service to all patients. If appointments are deemed as being inappropriate for the person they are booked with, we may contact you to discuss moving the appointment to an alternative clinician.