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Friends & Family Results 2019

January 2019

Q1 How likely are you to recommend Greyfriars Surgery to Friends and Family should they need similar care or treatment?

 

Q2 Please tell us why you selected this statement. Comments given:

 

 

February 2019

Q1 How likely are you to recommend Greyfriars Surgery to Friends and Family should they need similar care or treatment?

 

Q2 Please tell us why you selected this statement. Comments given:

 

 

March 2019

Q1 How likely are you to recommend Greyfriars Surgery to Friends and Family should they need similar care or treatment?

 

Q2 Please tell us why you selected this statement. Comments given:

 

 

April 2019

Q1 How likely are you to recommend Greyfriars Surgery to Friends and Family should they need similar care or treatment?

 

Q2 Please tell us why you selected this statement. Comments given:

 "All Dr's surgerys appear to be struggling at the moment - not enough Dr's and too many patients. Had to wait nearly 3 weeks for a blood test. Good service from Dr's, nurses and staff when seen."

"They are ok staff are helpful."

"The online booking system is great, usually manage to get an appointment. The staff (reception) are very friendly and approachable. Amy and Dr Niemotko are fab."

"Have never had any problems."

"it is easy to make an appointment, receptionists are always helpful. I have been registered at surgery for 10years and I have never been disappointed."

"Friendly staff."

"Professional staff, ready to help."

"We chose this clinic ad friendly, nice inside, professional personnel."

"They make sure that you are happy with the care given to patients."

"Very good, very happy, thankyou."

"Never had any problems with this surgery, usually get seen when needed. All staff are friendly."

"Easy to make appointments with online booking system. have always received good care for myself and my children."

"Doctors do not meet my expectations. They do not do any research, I don't get to the doctor what I need."

"Good service."

"All the staff are very helpful and obliging."

"Because it isn't very far to walk to and the staff are qutie friendly."

"I feel like I am in good hands and the staff are very polite."

"I have already suggested this surgery for a few friends, now when we have online booking it's even better as you don't need to call 1000 times to get througn with a call. Thanks to Dr Niemotko and Jan Rivers, lovely people."

"When need an appointment easy to get one and staff know my illness well."

"Always friendly staff and hlpful making you feel very relaxed and at ease."

"Surgery provide good service, I do not have any issue."

"Friendly, very helpful reception staff. They always do their very best to help. I always get to see a GP if needed."

"Good service."

"The staff here are very kind and they take time to listen to you."

"As always been helpful and not had any problems."

"When you need an appointment he staff are friendly and helpful."

"Staff friendly and helpful."

"Good/pleasant service, especially Dr Abud and Dr Niemotko and phlebotomy clinic."

"I have always been satisfied with the service and treatment which I have received at this practice and have been with it all my life."

"Very helpful surgery and good service."

"Excellent service from both the admin team and all the consultants."

"Always get an appointment when need one."

 

 

 

 

May 2019

Q1 How likely are you to recommend Greyfriars Surgery to Friends and Family should they need similar care or treatment?

 

Q2 Please tell us why you selected this statement. Comments given:

"A smile/a hello are the best medicine one can get. Being taken seriously when you're under the weather is important! It builds confidence in the provider."

"Fiona listened to me, something I felt never happened at my previous surgery."

"Because of friendly service and helpfulness."

"Jo is wonderful, very kind."

"Always very efficient and helpful!"

"Very pleasant nurses who put me at ease."

"Fiona R is very helpful and thorough. Feel very comfortable in her appointments."

"Helpful and friendly."

"Jan Rivers is one of the health professionals I trust the most. He always sees things through to a conclusion, listens carefully and explains clearly. His cheerful nature is just a bonus."

 

 

June 2019

Q1 How likely are you to recommend Greyfriars Surgery to Friends and Family should they need similar care or treatment?

 

Q2 Please tell us why you selected this statement. Comments given:

"Joanne made me feel relaxed and at ease."

"Dr David was fantastic (I saw him today)."

"In the last year there has been a vast improvement in setting a Dr's appointment on the day. Staff are friendly and all the Dr's I have seen have been very good."

"Great customer service and clear explanations."

"Very efficient and helpful."

"I have been with this surgery for many years, always good service and care. Thank you."

"Fairly new to the area, I have found everyone (from admin to doctors) extremelly helpful and very caring. I don't come to the surgery very often (thank goodness) but I've never had a problem with essential appointments."

 

 

 

July 2019

Q1 How likely are you to recommend Greyfriars Surgery to Friends and Family should they need similar care or treatment?

 

Q2 Please tell us why you selected this statement. Comments given:

 

 

August 2019

Q1 How likely are you to recommend Greyfriars Surgery to Friends and Family should they need similar care or treatment?

 

Q2 Please tell us why you selected this statement. Comments given:

 

 

September 2019

Q1 How likely are you to recommend Greyfriars Surgery to Friends and Family should they need similar care or treatment?

 

Q2 Please tell us why you selected this statement. Comments given:

 

 

October 2019

Q1 How likely are you to recommend Greyfriars Surgery to Friends and Family should they need similar care or treatment?

 

Q2 Please tell us why you selected this statement. Comments given:

 

 

November 2019

Q1 How likely are you to recommend Greyfriars Surgery to Friends and Family should they need similar care or treatment?

 

Q2 Please tell us why you selected this statement. Comments given:

 

 

December 2019

Q1 How likely are you to recommend Greyfriars Surgery to Friends and Family should they need similar care or treatment?

Q2 Please tell us why you selected this statement. Comments given:

 

 

Your Neighbourhood Professionals. Just a Click Away!
South Square, Boston, Lincolnshire , PE21 6JU
  • Telephone 01205 311133
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Your Neighbourhood Professionals. Just a Click Away!
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